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Communication - Seek First to Understand
Misunderstandings are one of the most misunderstood problems in marriage.
Communication cannot happen unless we understand what is being said and what is meant by something that was expressed. If you are uncertain of what your family member has said or what they meant by what they said, you need to get clarification.
Start out by setting the stage for a discussion. Calmness is the basis for any discussion to happen. If emotions are running high, it is important to stop the conversation for about 10 - 30 minutes and then come back together to finish the discussion.
The second step is for everyone to clearly understand that each person has the right to say, "I do not understand, please help me understand." This statement should be said - without hostility in a person's voice - and with an earnest desire to really understand the other person's statement or perspective. it is unfair to make this request with a hidden agenda. It is for clarification purposes only.
Always be respectful with your requests.
Choose your Attitude
Stinkin Thinkin
How emotions impact your communication
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